Company name
Aktiv Assekuranz Makler GmbH
Hanauer Straße 67
80993 München

Phone: +49 89 149708-0

Local court (Amtsgericht) München HRB 63790

VAT number: DE 129281234

Managing Directors: Volker Jendricke, Thomas Krohn

Data protection officer: Reinhard Ernst, datenschutz(at)

Initial information in accordance with §15 of the insurance intermediary regulation (Versicherungsvermittlungsverordnung; VersVermV)
Statutory obligations require us to transmit the following information to you:

The company named above is registered with the competent authority and entered in the register of intermediaries as an insurance broker with a permit in accordance with §34 d (1) of the Industrial Code (Gewerbeordnung) and register number D-TBFU-I3Y6S-85

The competent approval authority is:

Chamber of Trade for München and Oberbayern
Max-Joseph-Str. 2, 80333 München

The entry in the intermediaries' register can be reviewed as follows:

Deutscher Industrie- und Handelskammertag (DIHK) e.V. D-11052 Berlin Phone: +49 (0) 180 60 05 85 0 (EUR 0.20/call from landlines; up to EUR 0.60/call from mobile phones)

We offer advice as an insurance broker. The remuneration - called brokerage - for our advice, intermediary and support work is commonly covered by the insurance company. The brokerage is a component of the insurance premium. Deviating provisions must be explicitly agreed between us and the client. In particular when acting as an intermediary for net products, a separate remuneration agreement is usually entered into that commits the client to pay the remuneration. Net products are products in which the intermediary remuneration is not part of the insurance premium. Our undertaking receives no remuneration in the form of any other payments.

Our undertaking/the insurance broker holds no direct or indirect participations of more than 10% in the voting rights or capital of an insurance company. An insurance company or parent of an insurance company holds no direct or indirect participations of more than 10% in the voting rights or capital of the insurance broker/our undertaking.

Information on dispute resolution bodies in accordance with §214 of the Insurance Contracts Act (Versicherungsvertragsgesetz; VVG) and on participation in dispute resolution procedures in accordance with §36 of the Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz)
The following dispute resolution bodies can be called upon for dispute resolution out-of-court. In accordance with §17 (4) of the insurance intermediary regulation, we are obligated to participate in dispute resolution procedures before the following consumer dispute resolution bodies: Versicherungsombudsmann e. V. PO Box 08 06 32, D-10006 Berlin,

Online dispute resolution in accordance with Article 14(1) of the regulation on online dispute resolution in consumer matters (Verordnung über Online-Streitbeilegung in Verbraucherangelegenheiten; ODR-VO)
The European Commission provides a platform for online dispute resolution (OS platform) that consumers can find at Consumers may use this platform for out-of-court resolution of their disputes concerning contractual obligations. info (at)

Complaint management
Please contact our complaint office if you have any complaints concerning our activity: Email: beschwerde (at) Phone: +49 40 361204-0

Provisions under professional law: - §34d Industrial Code - §§59-68 VVG - VersVermV
The provisions under professional law can be viewed and called up via the website operated by the Federal Ministry of Justice and juris GmbH, As of: 10 January 2019