Fruit insurance
Your specialist for fruit and temperature-controlled goods
Go to Certificate-ProgramIndividual insurance concepts for fruit transport
As a specialist for fruit and temperature-controlled goods, we protect your company with customised transport insurance for global trade and defend your interests in the event of a claim. Short response times, expert claims handling and a worldwide network of experts ensure optimum handling in the event of a claim.
Broad-based
Our cover includes much more than just all-risk cover
Loss-In-Market
Loss-In-Market
Your product arrives in a perfect and sound condition despite a delay in transit. The market situation at destination has changed (arrival after Christmas, Chinese New Year, Eid-al-Fitr) and you are confronted with a significant drop in market prices. We offer you protection against loss-in-market.
Delay
Delay
Your goods suffer a physical damage, affected by a delay in transit. We offer protection against damages due to delay. The cover is from door-to-door. Inland transits at origin and at destination as well as the main sea/air/land transit are covered.
Cold-Treatment
Cold-Treatment
We provide cover for damages caused by non-completion of government stipulated cold-treatment regulations (i.e. USDA regulations). Due to this non-completion, the import may be denied or be delayed, as the cold-treatment has to run for a second time.
Damages due to the delayed delivery of the goods or the necessity to sell and transport the product to a third part country are insured. Additional costs for transport, repetition of the cold-treatment and extra storage costs are covered.
CA-System
CA-System
Damages due to interruption or malfunction of the controlled atmosphere are covered. Suffocation damages as well as other physical damages are covered.
Temperature damages
Temperature damages
We provide cover for damages due to loss of cooling capacity or excessive temperature fluctuations during transport. Incorrect settings of the unit by third parties as well as a malfunction of the cooling equipment are covered. We also provide cover for suffocation damages due to incorrect settings of the ventilation.
Global Surveyor-Network
Global Surveyor-Network
We work with independent surveyor-networks specialised in fruit inspections. With our “Head-Surveyor-System” a constant high quality in reporting is secured. Local surveyors will be supervised and controlled by the head-surveyor who is a qualified fruit-expert. He ensures that the survey is coordinated timeously and thatall relevant information is obtained by local surveyors. This is important for a quick and seemless claims settlement and also for recovery actions later on.
For your specific requirements
Our insurance concepts
Fast solutions during claims
Especially in the event of a claim, competent handling and rapid response are extremely important. Thanks to our worldwide network of renowned experts, we can offer you rapid assistance in the event of an acute claim and careful follow-up and support in solving the problem.
Recourse management
We start protecting your interests and safeguarding your rights as soon as a claim has been established. Consequently, we then endeavour to make the best possible claim for you by taking recourse.
Loss prevention system
Many recurring losses can be avoided if an external expert takes care of the matter. However, costly, long-term consultancy contracts are not necessary for our customers, as we offer this service cost-effectively as part of our collaboration.
Step-by-step instructions in case of damage
Damage report
For any claim exceeding an estimated amount of USD 5.000, a local surveyor has to be appointed. Please follow these instructions:
General instructions to be followed in case of claim:
1.) Provide us with the following first information
-Type, quantity and current location of the goods
- Container number
- Description of the claim
2.) Secure rights of recovery from third party
Secure rights of recovery by sending the Claim Notification to the shipping line / carrier and invite them for joint survey.
3.) Inspect the goods immediately
Keep cargo properly cooled and safe until inspection.
4.) Contact the surveyor immediately and provide him with important information:
- Address of survey location
- Name of person in charge and relevant contact details
- Bill of Lading and packing list
Find the appropriate local surveyor here: https://www.save-hh.de/gutachternetzwerk/
5.) Do not alter condition and packaging of goods
Furthermore, do not sell or move the cargo to another location until inspected by the surveyor, unless to comply with step 3.
6.) Prepare set of claim documents:
- Bill of Lading, Waybill or AWB (incl. reverse side)
- Packing list
- Booking confirmation incl. ETD, ETA and carrying instructions
- Commercial invoice
- Quality control
- Phytosanitary and origin certificates
- Temperature recorders
- Photos
All other claim relevant documents
Globally connected
Our worldwide network guarantees optimum protection for your company
With teams in Germany, Argentina, Chile, Peru, South Africa and a worldwide network of experts, we offer you rapid assistance on site.
Your contact person
Niels Otte
Fruit insurance
Do you have a request relating to fruit and temperature-controlled goods? Please do not hesitate to contact us.
Aktiv Assekuranz Makler GmbH
Oberhafenstrasse 1
20097 Hamburg
